Rachel Madden, President

Kerry Logistics, Auckland

After earning a degree in International Business, Rachel began her career in logistics with a shipping line before pursuing an overseas adventure. Upon her return from the UK, where she worked for a freight forwarder, Rachel has worked in Freight Forwarding and Logistics in New Zealand since 2007. For fifteen years, she held a senior manager role at a leading E-Commerce based Freight Forwarder. In 2024, she transitioned to her current role as the New Zealand General Manager at Kerry Logistics Oceania.

Rachel brings a distinctive and insightful perspective to the industry’s challenges. Her time on the council has enabled her to contribute to initiatives such as the Your Logistics Pathway program. Passionate about enhancing the logistics profession, Rachel is committed to supporting and nurturing talent, ensuring that not only new entrants but those in the industry for some time not only thrive but also advance within the field.

Portfolios: Border Clearance

Katrina Jenner, Vice President

Jenners Worldwide Freight, Auckland

Working in this industry is definitely in Katrina's blood and it was very apparent to her early on as a child, running around their family business to where they are today. With over 30 years of working experience in freight forwarding and shipping lines, Katrina's studies and further personal development have given her a well rounded understanding of practical and business knowledge as well as many long standing connections and relationships. 

Being the General Manager of Jenners Worldwide Freight and being very hands on and involved in the day to day running of the operation as well as management and business development of the company, allows Katrina to appreciate and understand all facets of the  industry therefore finding easy practical solutions that are focused on the future. 

Being future focused, Katrina believes that we need to keep evolving and is therefore very committed to support CBAFF and the industry through all the challenges and changes that are continual in the industry. 

Portfolios: Air Transport

Simon Dedman, Vice President

Kuehne + Nagel, Auckland

Simon has 20 years in the logistics industry across sales, operations, international supply chain and general management. He has been very fortunate that his logistics career has taken him from Bahrain in the Middle East to Russia, 11 years in Hong Kong and the last 2 years as Managing Director of Kuehne+Nagel New Zealand.  

People will always be the freight industry's greatest asset and discovering and developing talent within the logistics industry has never been more important in New Zealand. 

Portfolios: Sea Transport - ESG

Dean Moore

Fliway, Auckland

Dean has over 30 years’ experience in Freight Forwarding, Warehousing and Customs Clearance both in New Zealand and in the Netherlands. During this time, he has enjoyed working in almost all areas of the industry from Operations to Managing Director. This has given Dean a real appreciation of the industry that has been his passion for all these years. He enjoys sharing his knowledge with clients as well as new people to the industry.

"To be involved in new business or large corporates and understanding their culture and products is a real privilege that logistics uniquely offers. 

Working in this industry means there is never a dull moment, which is perfect as I enjoy keeping up with changing regulations as well learning and developing my skills with the CargoWise systems". 

Portfolios: Air Transport - Training - Domestic Transport

Emma Hope

Toll Group, Auckland

Emma currently leads the Customs Department at Toll Global Forwarding and is grateful to be in a position where she can engage with people entering the industry, opening their eyes to the vastness that is freight forwarding and the possibilities locally and internationally through training and career development .  

CBAFF is a well-respected long standing industry body and her desire to serve naturally leans towards the Customs, MPI, regulatory side with a belief in proactiveness, technology, communication, training, and development.  Emma enjoys challenging the status quo and feels as an industry we need to continuously challenge the norm, innovate and be resilient.  

Portfolios: Border Clearance - Training - Generation Future

Gary Thorne

Hobbs Global, Auckland

Gary has more than 35 years experience working in both corporate and owner-operated freight entities.  His background has predominately been in the Customs Brokerage sector, and he is currently the Customs Manager for Hobbs Global Logistics Solutions Ltd.   

Over this period of time Gary has built up a strong working business relationship with all of the Border Agencies.  His freight parameters include project cargo, dangerous goods, time-dependent imports as well as general freight across New Zealand’s Border. 

Gary has been a Member of CBAFF since the early 2000’s and now wishes to take a more active part in the Federation.  

Portfolios: Border Clearance

Glenn Turner

Sneddens Global Logistics, Auckland

With over 30 years of experience across recruitment, training, and leadership within the freight forwarding and customs sectors, I am proud to offer my candidacy for Council. I began my career in recruitment with O'Neils Personnel in 1994 before moving into freight forwarding at Freight Services Ltd under the mentorship of Vince Hattie. Since then, I have dedicated my career to supporting and growing our industry.

In 2008, I transitioned into training with Agoge Training, later IVS, developing successful programs in International Freight Forwarding, Customs UUI, Dangerous Goods, INCO Terms, and more. A proud highlight is the creation of the National Certificate (NZQA) qualification, helping launch the careers of many young professionals, several of whom have gone on to win CBAFF Young Achiever Awards.

Currently, I serve as CEO of Sneddens Global, a respected brand led by my mentor, Garry Snedden. I remain passionate about our industry’s future — encouraging innovation, supporting professional development, and fostering collaboration.

Portfolios: pending

Lincoln Hollis

Hillebrand Gori, Auckland

I have been in the freight industry for the past 31 years, my background was originally starting as a Customs Runner and progressing into Brokerage/Management for the first half of my career with roles at Ansett NZ, Mondiale, ABBA Logistics, and DB Schenker.  Then moving into operations/management at Nautica Shipping, Rogers Distribution and NGS, which encompassed all aspects of forwarding from general operations, to warehousing and transport, with exposure to various ERP’s both external and internal (Cargowise, Expedient, Carton Cloud etc. ).
 
My experience in these roles lead to dealings with MPI from ATF and RMP facilitation both setup and ongoing compliance, NZ Customs from CCA setup to ongoing compliance, CAA from RACA setup to ongoing compliance.
 
I have been also involved with implementation/setup and training of different TMS, WMS modules and various other ERP systems, from a freight/customs perspective.
 
My passion for freight is not only educating and discussing regulatory matters with clients, the freight community, and staff, but making them aware of freight globally and nationally, such things as geopolitical issues/impacts, the fluid nature of the shipping industry especially in today’s climate, along with enhancements, and technology.

Portfolios: pending

Lisa Coleman

Rocket Freight, Auckland

With over 25 years in the freight industry, I’ve held a range of roles both in New Zealand and internationally, and for the past 11 years, I’ve owned and operated Rocket Freight—a customs brokerage and freight forwarding company based in West Auckland.

My career began at Merz and Associates, progressing through roles at Mondiale and Rohlig, which led to an opportunity in the USA, developing Pacific trade in San Francisco and later working in transport and compliance at Weiss Rohlig in New York. Upon returning to NZ, I held senior export roles at Schenker and Davies International before launching Rocket Freight, which now includes a road transport department and our own ATF facility.

I've actively worked with NZ Customs on the TSW Direct programme, advocating for industry-specific improvements, and presented a petition to Parliament in 2019 addressing MPI processing delays, which allowed me to highlight real-world impacts to decision-makers.

As a licensed customs broker and managing director, I maintain a broad, hands-on perspective of industry challenges. I'm passionate about professional development—collaborating with local schools, supporting vocational pathways, and providing real work experience. I also see opportunities to bridge the gap between academic training and industry realities.

Portfolios: pending